Home Emergency Assistance

Even though your property is well cared for and maintained, there is always the risk of unforeseen problems arising from home utilities and services. If something does go wrong, unless immediate attention is given, often the overall costs of repair can spiral out of control.

Stride have the answer to this problem

We now offer SilverKnight Repair 24/7 for Landlords - a comprehensive home emergency assistance solution specifically designed to ensure that you receive emergency repairs when you need it most.

Includes cover for:

• internal/external plumbing and drainage
• domestic water, electricity & gas supply
• blockage, breaking or flooding of sewers
• hot water heating and central heating, and boiler
• toilet mechanism
• roofing, downpipes or guttering
• door & window locks
• pest infestation

The SilverKnight Repair 24/7 for Landlords product offers the following benefits:

• £500 cover for labour, parts, callout charges and VAT for each emergency breakdown
• £250 cover for overnight accommodation if property is considered uninhabitable as a result of a breakdown

Making a Claim

If an issue arises it is important that you or your agent can speak to the experts easily and quickly, simply call the 24/7 helpline on 0844 324 5689 where the dedicated service representatives will provide advice and assistance.