Contact the Stride claims department

In the event of a claim the Stride claims team will be happy to help you. Please ensure you have your policy certificate to hand, together with details of the loss.

Tel: 023 9224 8770
Fax: 023 9224 8799
E-mail: claimservice@stride.co.uk

By post

Stride Limited
Commercial Claims  
Birch House 
Parklands Business Park 
Forest Road 
Denmead 
Hampshire 
PO7 6XP

The department is open daily during office hours - Monday to Friday, 9am to 5pm - excluding Bank Holidays. We aim to respond to all correspondence within 2 working days. 

24 hour helplines

In the event of an emergency outside of office hours, we would recommend that you contact the 24 hour helpline for your insurer:

  • Allianz 0344 391 4047
  • Arch 0345 258 3880
  • Aviva 0800 015 1498
  • AXA Insurance 0870 900 0860
  • Ecclesiastical Claims 0345 603 8381
  • Hiscox 01206 773 899
  • Portus Underwriting 023 9224 8500
  • Zurich Insurance 0800 302 9055
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